Privacy policy

Last updated: 23 October 2026 · Applies to dirisecompany.com and the Dirise app.

What we collect

• The order details you enter: recipient phone, area, name, address, location and order details.
• Your name or business name, and the pickup phone and area for orders outside our warehouses.
• Photos and invoices you upload with an order.
• Your IP address when you send an order, to protect the site from spam.

Why we use it

Only to deliver your order and contact you and the recipient about it. We never sell your data or share it for marketing.

Where it is kept

On our server, securely, with a copy emailed to our orders team. Only the Dirise team handling orders and delivery can see it.

Cookies and storage

The site only remembers your language and dark-mode choice on your device. We use no advertising trackers.

Your rights

You can ask for a copy of your data or ask us to delete it at any time.

Contact

orders@diriseapp.com · +965 65556490 · Shuwaikh, Kuwait